GDPR Statement for Clarendon Counselling

At Clarendon Counselling, we are committed to protecting your privacy and ensuring the security of your personal information. As part of our commitment to upholding the General Data Protection Regulation (GDPR) and maintaining confidentiality, we have implemented strict policies and procedures to safeguard your data. This statement outlines how we collect, use, store, and protect your personal information in accordance with the GDPR.

  1. Data Collection and Purpose: When you engage in counselling services with us, we may collect and process personal information about you. This information is collected with your explicit consent and is used solely for the purpose of providing effective counselling and support services. The data we collect may include:

  • Contact information (name, address, phone number, email)

  • Demographic information

  • Medical and mental health history

  • Session notes and records

  1. Legal Basis: We process your personal information based on the following lawful bases:

  • Your explicit consent to the processing of your data for the purpose of counselling services.

  • Compliance with legal obligations, such as reporting cases of harm to yourself or others.

  • Legitimate interests pursued by us, such as ensuring the quality and effectiveness of our services.

  1. Data Storage and Security: We take reasonable measures to ensure the security and confidentiality of your personal information. All data collected is stored securely and accessed only by authorised individuals involved in providing counselling services. We maintain appropriate technical and organisational measures to prevent unauthorized access, disclosure, alteration, or destruction of your data.

  2. Data Retention: We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, as required by law, or as necessary to address any potential legal claims. Once your data is no longer needed, we will securely dispose of it in accordance with our data retention policies.

  3. Data Sharing: We do not share your personal information with third parties without your explicit consent, unless required by law or to protect your vital interests. In some cases, we may collaborate with other healthcare professionals or agencies involved in your care, but we will always seek your permission before sharing any personal information.

  4. Your Rights: As a data subject, you have certain rights under the GDPR, including the right to access, rectify, and erase your personal information. You also have the right to restrict or object to the processing of your data, as well as the right to data portability. If you wish to exercise any of these rights or have any concerns about your data, please contact us using the information provided below.

  5. Contact Information: If you have any questions or concerns about our GDPR compliance or our privacy practices, please contact us at:

Clarendon Counselling

support@clarendoncounselling.co.uk

Tel: 07831202104

Suite 3e Grosvenor House, Agecroft Enterprise Park, Swinton, M27 8UW

We will respond to your enquiries and address your concerns in a timely manner.

By engaging in counselling services with us, you acknowledge that you have read and understood this GDPR statement and consent to the collection, processing, and storage of your personal information as described herein.

Please note that this statement may be subject to periodic updates to reflect any changes in our privacy practices or regulatory requirements.